I read the first and last articles of this activity and thought they were both rather interesting. When it comes to the "just in case collection" the author does make a valid point, however, even though the web is a great resource there are times when it goes down so that a print collection is still necessary. Plus there is a certain segment of the population that still likes having the material in their hands to read so that's also something to consider. When it comes to "reliance on user education" San Jose Way has helped take this strictly from librarians and shifted some of the teaching to support staff so that everybody is a "teacher" Also when it comes to the "come to us" model of library service again there is always going to be a segment of the population that enjoys the physicality of the library.
As for the article last article about the library experience of the future personally I'd really enjoy Library 3 and 4.0 but I'm not sure how practical it is.
Honestly Library 2.0 is many things to many people and to me it's all about empowering staff to learn a variety of skills to help the customer
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